Responsible Gaming

At 98ok Responsible Gaming — Play with joy. Play in control.

Gaming should be a source of entertainment, not stress. 98ok believes every player can game consciously, safely, and responsibly — and we're here to support you every step of the way.

Gaming is strictly prohibited for anyone under 18
18+ Verification Strict Age Restriction
Personal Limits You Decide
Break Feature Anytime
24/7 Support Always Here for You

What Does Responsible Gaming Actually Mean?

Responsible gaming means enjoying gaming with intention — where you decide how much time and money you spend. It's not a restriction; it's a healthy habit. At 98ok, we believe that when players stay informed and aware, gaming remains not only enjoyable but well-balanced alongside every other part of life.

Online gaming has grown hugely popular in Bangladesh, but like any form of entertainment, knowing your limits matters. That's exactly why 98ok's responsible gaming policy exists — so you can enjoy the experience without it ever becoming an addiction.

Remember: gaming is a form of entertainment, not a reliable source of income. Every game carries both the chance to win and the risk of losing. Only bet what you can afford to lose without it affecting your daily life.

Before you play at 98ok, always ask yourself: "Am I playing for fun, or am I chasing my losses?"

98ok's Responsible Gaming Policy

98ok is more than just a gaming platform — we put our players' wellbeing and safety first. The core pillars of our responsible gaming policy are:

  • No account can be created by anyone under 18 — age verification is our top priority.
  • Every user can set their own deposit, wager, and loss limits.
  • Activating self-exclusion will lock your account for a set period of time.
  • Our support team is available 24/7, every day of the week.
  • If signs of gaming addiction appear, we will proactively alert you.
  • Reality Check feature — you'll be reminded at regular intervals how long you've been playing.
  • We partner with professional support organizations and can connect you directly when needed.

All responsible gaming tools at 98ok are free to use and available anytime from your profile settings.

Smart Budget Planning

Setting a gaming budget doesn't mean less fun — it's what keeps the fun going long-term. The first step to responsible gaming at 98ok is setting a realistic budget.

Set aside a fixed portion of your monthly income for entertainment. Keep your gaming spending within that entertainment budget. Never dip into household expenses or savings to fund gaming.

  • Set your monthly gaming budget in advance — deposit only that amount, nothing more.
  • Set a maximum loss amount per day and stop playing once you hit that limit.
  • Don't chase losses with bigger bets — that's the most common mistake.
  • After a win, set aside a portion of your winnings rather than putting it all back on the line.
  • Never use a credit card or take on debt to fund your gaming.

Never treat gaming as a source of income. Casino games always carry a house edge in the long run — this is a place for entertainment, not investment.

Recognize the Warning Signs

Gaming addiction doesn't happen overnight — it creeps in gradually. Watch for these signs that it's time to take action:

Signs Level Do's
Playing Beyond Your Time Limit Caution Set a Timer
Chasing Losses Danger Take a Break Now
Lying to family about your gaming Danger Get Support
Spending Over Budget Caution Set a Deposit Limit
Feeling restless or irritable when you're not playing Danger Enable Self-Exclusion
Losing focus at work or in your studies Caution Set a Time Limit
Spending Household Money on Gaming Danger Account Suspension

If you notice two or more of the signs above, contact 98ok Support without delay.

98ok's Control Tools

98ok offers multiple tools to help you stay in control of your gaming. You can find them easily in your account settings:

Deposit Limit

Set a maximum deposit amount per day, week, or month.

Loss Limit

Your session will automatically end once you reach a set loss amount.

Time Limit

Decide in advance how long you will play each day.

Cooling-Off Break

Take a voluntary break lasting anywhere from 24 hours to 6 weeks.

Self-Exclusion

Lock your account completely for anywhere between 6 months and 5 years.

Reality Check

You'll receive periodic notifications showing your playtime and spending.

Steps to Get Support

If you feel gaming is getting out of control, follow the steps below:

1
Acknowledge

Acknowledging the problem to yourself is the first and most important step. There's no shame in it — it's an act of courage.

2
Activate Self-Exclusion

Log in to your 98ok account and enable self-exclusion from Settings. It takes effect immediately.

3
Contact 98ok Support

Reach us via live chat or email. We'll help you with full confidentiality.

4
Tell a Family Member or Someone You Trust

Support from loved ones makes a real difference. Don't face it alone — let them help.

5
Seek Professional Help

Consider speaking with a mental health professional if needed. The 98ok support team can point you in the right direction.

Self-Assessment Questionnaire

Answer the following questions honestly. If more than 3 of your answers are "Yes", please contact our support team.

1

Have you gone over your set budget and told yourself "just this once"?

2

Do you feel uncomfortable or anxious at the thought of stopping gaming?

3

Do you hide your gaming activity from family or friends?

4

Do you bet more to try to win back money you've lost?

5

Is gaming causing you to neglect work, studies, or family responsibilities?

6

Have you ever borrowed money or dipped into your savings to fund gaming?

7

Do you get irritable or stressed when you lose at gaming?

This questionnaire is for awareness purposes only. Please seek professional advice for a proper assessment.

Frequently Asked Questions (FAQ)

Log in to your account and go to "Profile Settings" → "Responsible Gaming" → "Self-Exclusion". Choose your preferred duration (6 months to 5 years). Once self-exclusion is active, your account cannot be accessed until the period ends. For direct assistance, reach us via live chat or support email.

Yes, raising your deposit limit is possible, but it doesn't take effect immediately. Lowering a limit applies instantly, but increasing one requires a 7-day waiting period. This delay is intentional — it's designed to protect you from making decisions in the heat of the moment.

Absolutely not. You must be at least 18 years old to open an account at 98ok. Age verification is mandatory at registration. If a minor attempts to use an account, it will be suspended immediately and any deposited funds will be returned.

When Reality Check is active, a notification will appear at set intervals (e.g., every 30 minutes or 1 hour) while you're playing. It will show how long you've been playing and how much you've won or lost. You can then choose to continue or take a break. You can adjust the interval yourself in Settings.

For mental health support in Bangladesh, you can contact the National Institute of Mental Health (NIMH) or the psychiatry department of any public hospital. The 98ok support team can also help connect you with the right organization. Remember — asking for help is not weakness. It takes courage.

No third party can manage your account without your permission. However, if a family member contacts our support team with your consent, we will handle the matter sensitively and take the necessary steps. You can also enable self-exclusion directly from your account settings.

Our Commitment to Responsible Gaming

98ok is more than a gaming platform — we are your partner in safety and wellbeing.

Strict Age Verification

Age verification (18+) is enforced at every step of registration. Protecting minors is our highest priority.

Setting Personal Limits

Set your own limits on deposits, bets, losses, and time — all managed directly from your account.

Awareness Training

Regular information and advice on gaming addiction signs and prevention is provided.

Instant Self-Exclusion

Pause or close your account temporarily or long-term with a single click — no questions asked.

Confidential Support

You can discuss your gaming concerns in complete confidence with our specialist team.

Social Responsibility

98ok actively participates in gaming awareness initiatives and works with professional support organizations.

Responsible Gaming

Play for Fun, Stay in Control

Join 98ok and enjoy Bangladesh's safest and most responsible gaming experience. We care about your entertainment and your protection equally.

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